Resources

The Bag Spa: Why Every Bag is Cleaned, Conditioned and Polished Before It Ships

Every vintage bag we sell goes through a full professional spa treatment before it's ever photographed or listed. Here's exactly what that process looks like and why it matters for the longevity of...

Our Promise

We provide a 100% guarantee of authenticity on everything we sell. We only sell pieces that we would proudly use and wear ourselves.

Quality guarantee

We do our best to accurately describe and photograph the condition of each item. If you feel that there is a discrepancy between how an item was portrayed on our site and how it appeared when you received it, please contact us.

Top-notch support

Due to the nature of our business, all items are final sale, however customer service is very important to us, so please contact us with any questions or concerns.

Risk Free experience

Our items are investment pieces and will hold value for years to come. At It Must Be Loved, we are committed to providing an enjoyable, risk-free experience.